Can Your Organization Thrive on Chaos?By: Robert H. Kent, Ph.D., CMC
In the past, the "technology of organization" was used to resist change. Now we must use the same and new technologies to do the opposite. You may only have one try at implementing a change. If you succeed and your competitor doesn't, he will be out of business. But it won't happen just once. You'll be challenged to implement change continuously.
The best place to start is to assess your organization's present capacity to change. An accurate, objective measure can help you improve your organization's ability to change, pinpoint areas for improvement and quickly raise your employees' consciousness regarding the need to be able to change. Then, when you decide what changes you want in order to survive the "chaos", you'll be able to implement those changes successfully.
Of the almost twenty factors that Mansis measures which determine successful organizational change, the two principal ones are your employees' willingness to change and your management's ability to implement change .
Inertia is common in organizations. But today an overly-conservative attitude can kill a company. Frequently, low trust of management, previous failures at implementing change, and personal fear make employees unwilling to take the risk associated with any change. Experience shows that many executives aren't aware of these feelings in their staff. Unless your organization's willingness to change is measured, you and your management team may remain oblivious to this potential impediment to organizational change and improvement.
The ability to implement change is determined by your formal organization, its structure, systems and procedures, and the skills of your employees, especially your management. Since implementing change is a new focus for most organizations, these change requirements are often absent or underdeveloped. Only by pinpointing them can you develop or improve them, and increase your organization's ability to survive.
© Copyright 2001 The Mansis Development Corporation
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