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Tip-toe the Tightrope of Trust
   A manager’s guide to success
  By: Jody Urquhart
Trust affects the bottom line -- the way you treat employees is the way they will treat customers. If it's acceptable that a company or manager doesn't have to keep promises, then you can almost guarantee employees won't be keeping promises to customers either.

Treating Absenteeism
   Plague Growing by Leaps and Bounds
  By: Gregory P. Smith
Turnover and absenteeism are major issues for most organizations. Absenteeism has increased by 14% since 1992. It costs employers $603 a day for each day an employee is out. In Canada alone, absenteeism costs that country an alarming $10 billion a year.

Using Assessments to Develop Managers and Others for Professional and Personal Growth
  By: Gregory P. Smith
Developing people is less expensive than firing them. By understanding behavior differences an organization can align an employee's motivations with the company's mission. Assessments also help individuals reduce conflict and get along better. Furthermore, coworkers appreciate each person's unique strengths and abilities. With this knowledge organizations and managers can maximize the abilities of their workforce in ways to help make all employees star performers.

Vacation Wars
  By: Richard Mills

Vacation is important and for many it is special. It doesn’t just affect the staff themselves but the people they plan vacation and leave with. Vacation and leave scheduling directly affects how staff think, feel and perform for the organization well into the following leave year. On the other hand don’t expect staff to point out the reasons why their vacation or leave shouldn’t be approved. As a manager you may not please everybody all of the time when it comes to approving vacation and leave schedules, but you will earn respect when making better sense of it.


What Good Managers Must Do
  By: Gregory P. Smith
The older I get and the more I see reinforces that leadership techniques and fads change with the times, but caring about individuals holds constant. Caring for people can’t be faked or replaced.

What Makes an Employer of Choice?
  By: Peter Nicholls

Far from business determining the future of the workforce, the workforce now determines the future of business. Money is important to workers but not so the commitment to any one employer. The workers want more than money - they want employment that enables them to achieve their personal dreams and goals.


Who’s Difficult….not me
  By: Dr. Marilyn Manning

Why is it that every place you work and most organizations you join have something frustrating in common: difficult people. We can all spot them. They are the high maintenance ones, those that are overbearing, sneaky, wishy-washy, passive aggressive, or boastful. It’s funny how easy it is to point the finger and say, “boy, she’s a brat.” or “He is such an egomaniac.”


Why "Free Agent Thinking" Is Good For Your Company
  By: Lora J Adrianse
As a company, yes, you'll have to work harder to keep the talent you want to keep. And yes, you'll probably lose some. Which is better for your business…people who are actively engaged and appreciate the opportunity, or people who are just waiting for their next paycheck? You decide!

Why Aren't You More Like Me? The Generational Gap
  By: Ray Williams

The workplace is facing a generational adjustment of values, learning and working styles that will have a huge impact on how leaders think and act. Generation X and Generation Y will transform the nature of the workplace.


Why do managers find it difficult to fire poor performers?
  By: Wally Bock
This is a problem common to managers in every industry. Here are a few of the reasons.

Why I Harass People I Like...And Why It Is Good For Business
  By: Alvin Apple
Running a successful business is all about detail and execution. You have to pay attention to the small things. If you are messing up orders and slow on customer service, people start to notice. Sales dwindle. Do it all right and word gets around. Your sales grow fast.

Why Soft Skills Matter in Your Office
  By: Susan Dunn
A major problem for employers today is getting the best employees and then keeping them. How do you do this? One way is by understanding what it is employees want. Being able to sense what others feel and want is empathy, an emotional intelligence competency, a crucial “soft” skill if you want to have productive employees and a solid bottom line.

Why Will People Work For You? - If You Don't Have a Good Answer You Are At Risk
  By: Paul Phillips
These days many employees have choices and we need to know what we can offer them to have them work for us. Read about the practical things you can do.

Why You Want a Strange Workforce
  By: Daniel M. Cable
Do you want to build a great organization? Then you need to build a strange workforce. Does the word “strange” next to your workforce bother you? Strange means “out of the ordinary; unusual or striking; differing from the normal.” Maybe having a strange workforce sounds a little risky to you—being different from normal doesn’t sound comfortable and doesn’t sound like you’d fit in. But when it comes to winning customers and beating down competition, you don’t want to fit in. Success will not come from being like your competition. You need your organization to be out of the ordinary, unusual, and striking. If your workforce is how you beat the competition, then you can’t build a great organization unless you build a strange workforce.

Wise Managers Treat Layoffs as Last Resort
  By: Jim Clemmer
Despite all the trendy rhetoric about the importance of people, leadership, and values, far too many managers treat people in their organizations with about as much care and concern as so many numbers on a financial statement.


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Place "+" (without the quotes) in front of words that must appear; "-" to exclude articles with certain words; and put double quotes around phrases. For example, fantastic search will find all case studies with either the word "fantastic" or "search" (or both). On the other hand, +fantastic +search will find only case studies with the words "fantastic" and "search". "fantastic search" will find only case studies that with the phrase "fantastic search". Note: Searches will not find words, such as 'management', that appear in more than half of the articles or words less than five letters long.

 


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