External Management Article Link

Notes: These are links to external publications. A link here does not indicate an endorsement by ManagerWise of the article or publication. Links open in the same window. Use the "Back" button in your browser to return to this page or use the appropriate procedure in you browser to open the link in a new window or tab, leaving this page unchaged.
Don’t Touch That ‘Send’ Button!
HR should train managers on e-mail netiquette.
Publication: HR Magazine
HR and the Communicators
Leaving communications efforts to the professionals can be a strategic business move, say experts.
Publication: HR Magazine
Loosen Up Your Communication Style
If leaders want to connect with all of their staff, they need to combine three styles of effective communication: emotional, factual, and symbolic. Here's how to leverage all three.
Publication: Harvard Business School: Working Knowledge
Sending the Message
Retailers can overcome the challenges of communicating with sales employees.
Publication: HR Magazine
Someone To Listen
Ombuds can act as confidential sounding boards for employees who want problems resolved quietly. Here's how to make sure they work well with HR.
Publication: HR Magazine
The Art of the Apology
Done right, an "I'm sorry" can enhance both reputations and relationships. Done wrong, it can compound the original mistake. Here's how to make sure your apology hits the mark.
Publication: Harvard Business School: Working Knowledge
Toning Up Communications
Train your employees to write well to protect your company's credibility and effectiveness.
Publication: HR Magazine

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