Management Glossary

  Search Results: Hawthorne Effect
Hawthorne Effect
The name comes from a study conducted at the Hawthorne Works plant of the Western Electric Company in the 1920s. The study found that when lighting levels increased, worker productivity increased. To verify their results, the researchers lowered lighting levels below the original level to show that productivity would decrease correspondingly. Instead, they found that rather than reducing, productivity increased again. Further positive and negative changes in the work environment also induced gains in productivity. The researchers postulated that rather than responding to the changes in light levels they were responded to being treated as special by the company. This response has come to be known as the Hawthorne effect.
Contributed by: ManagerWise Staff

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