Management Glossary

  Search Results: cross-training
cross-training

Training employees to do a number of jobs in order to improve workplace flexibility.

For example, if employees are cross-trained in jobs other than the ones they normally do, when conditions change to make those other jobs more valuable to the company or when demands of their normal jobs decline while the demands on the people doing the other jobs increase, employees can quickly switch jobs temporarily or permanently as required. Cross-training also provides a way to easily fill in for vacation, maternity, paternity or other leaves of absence.

Contributed by: Managerwise Staff

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