Management Glossary

  Search Results: knowledge transfer
knowledge transfer
Strictly speaking, the passing of any knowledge from one group or individual to another group or individual. In practice, knowledge transfer often refers to the practice of a service provider educating and training a customer so that the customer will be able to use the product provided by the supplier or take over the performance of the service provided by the supplier rather than the customer having to contract the services of the supplier indefinitely.
Contributed by: Managerwise Staff

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