Management Glossary

  Search Results: ombudsperson
The gender-neutral version of what used to be universally referred to as "ombudsman" regardless of the sex of the officeholder. An ombudsperson uses mediation, arbitration, coaching and/or communication facilitation to try to resolve a dispute. The ombudsperson should be unbiased and not have a direct working or other relationship with any of the parties to the dispute.
Contributed by: Managerwise Staff

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