Management Glossary

  Search Results: business activity monitoring
business activity monitoring

Abbreviated as BAM, it is the capturing of information about the ongoing operations of a business including, but not exclusively, interactions with customers and suppliers in as close to real-time (i.e., as they happen) as possible and practical. This allows the organization to take more immediate action to resolve unexpected problems and to react to evolving conditions.

Software is required to perform BAM effectively and efficiently but, semantically, BAM is a methodology, not a technology. Nonetheless, the software used to perform BAM is often referred to as simply BAM rather than the more semantically correct "BAM software" or "BAM application".

Contributed by: Managerwise Staff
See: business activity monitoring

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